Our ‘force majeure’ refund policy
Our last date for cancellation by a delegate with a limited refund of registration fee was 28th February. Under normal circumstances, if the meeting was still going ahead, unilateral cancellation by a delegate would have incurred them 100% of the fee.
However, as the meeting has now been cancelled/postponed by us due to the COVID-19 pandemic, we are happy to refund 75% of the fee, as per our cancellation policy given on the following link (Clause 9):
It is to be noted that the delegates agree to and accept these cancellation terms at the time of their registration.
Default is ‘cancel and refund’, unless we hear from your otherwise by 16th March 2020.
We also strongly recommend that delegates take comprehensive travel insurance, so they should contact their insurer to cover any losses.
Thank you for your understanding in this matter.